Health Care Escorts

VNS Health

For generations, New Yorkers have known us as the Visiting Nurse Service of New York. Now, we are VNS Health. Our new name reflects the full range of easy-to-access services and health plans we offer you.

VNS HEALTH HOME CARE

Has your doctor recommended home care after you come home from the hospital? Are you looking for private-duty nursing or companion care? Do you know you need something but aren’t sure of your options? VNS Health can help.

VNS Health Hospice Care

If you are just starting to look into hospice, you may wonder what your options are. VNS Health makes it easy to get the information you need to make decisions about care. We’re with you, every step of the way.

HEALTH PLANS FROM VNS HEALTH

For more than two decades, our health plans have helped tens of thousands of people connect with outstanding care. Which one is right for you?

BEHAVIORAL HEALTH

Mental health matters. Our specialized programs deliver consistent, coordinated care to the people who need it and their families. Services and support are available in the home and community.

RESOURCES FOR PATIENTS & FAMILIES

VNS Health gives you the tools you need to take care of a loved one, manage your own health, and feel confident as you make choices about care.

VNS Health in the Community

At VNS Health, we’re more than your health care team. We’re your neighbors, and we invite you to get involved so we can build healthy communities together.

VNS Health has solutions for:

• Referring patients to in-home care
• Community partners seeking behavioral health support for at-risk individuals
• Health care organizations in need of customized care management and managed care services

Health care escorts, sometimes called medical escorts, are certified home health aides who provide support before, during, and after outings. Think of them as a steady, supportive companion: someone to help you get ready, ride or walk with you, and help you feel confident and safe as you go to medical appointments or run errands.

VNS Health Personal Care earned the Best of Home Care Provider of Choice award, recognizing our commitment to the highest quality of care and patient satisfaction.

What does a health care escort do?

Health care escorts make sure you get to your destinations safely. In some cases this can be meeting you at a location and bringing you home. They can also meet you at home, take you to your destination, and stay with you until you’re ready to return home. Some examples of outings include:

Medical appointments, such as post-surgery visits or coming home from a procedure
Movies or concerts
Family gatherings, such as a wedding or anniversary party
Grocery stores, pharmacies, and other stores
Restaurants or a friend’s home
The hair salon or barbershop

Health care escorts can also:

Help with dressing and grooming before an appointment
Help you get settled at home after a medical procedure
Safely transfer you to and from cabs, vans, and buses

How far ahead do I need to book a medical escort?

We know that sometimes, you can plan far in advance. However, opportunities and obligations often come up unexpectedly. Our team will do everything possible to schedule a health care escort with as little as 24 hours’ notice.

Why Families Trust Our Health Care Escorts

At VNS Health, we take pride in our thorough, thoughtful hiring process. Our health care escorts are highly qualified home health aides who complete rigorous training and work under the supervision of a registered nurse.

All VNS Health home health aides receive 40% more training than the New York State Department of Health requires.