Health care can be complicated, and VNS Health is here to make referring a patient to the services they need as easy as possible. When you refer patients to VNS Health, you can know they are in the hands of expert and compassionate caregivers.
A: For patients who need acute care (typically after a hospital or nursing home discharge or after a visit with their primary care physician), VNS Health is proud to offer:
- Skilled nursing
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
When accepted onto home care, a patient may qualify for social work and home health aide services.
Additionally, for eligible patients, VNS Health offers:
See our full list of service areas.
A: VNS Health accepts a wide variety of insurances as well as most insurances based in New York State. For a comprehensive list of insurances we are contracted with, please contact us.
A: Because there are multiple products within any insurance plan, a patient may or may not have copays. Our insurance department will conduct a thorough review to evaluate whether the patient has any copays.
You can refer patients to VNS Health services online or by phone or fax.
Please review the following for specific service line referral processes and eligibility requirements:
A: At a minimum, VNS Health’s intake team will need:
- Patient’s name
- Patient’s address
- Patient’s date of birth
- A general explanation of what services the patient may benefit from
For the patient’s services to begin, our intake team will need orders from a physician or qualified practitioner (NP or PA).
A: Yes. New York State required all individuals providing care in the home — including home health aides — to be vaccinated against COVID-19 by October 7, 2021. Aides can request an exemption for medical or religious reasons. Because of strict privacy rules, we cannot share the vaccination status of any of our employees. Patients may talk to their aide directly if they have any concerns.
A: Yes, our VNS Health field clinicians are fully equipped with the proper protective personal equipment and protocols to provide home care to COVID-positive patients.
If a patient was COVID-positive within the past 14 days but is no longer positive, it would be ideal to provide proof of a negative test result.
A: When a patient’s acute care services begin at VNS Health, our field clinician will conduct a home health assessment to evaluate whether the patient is eligible for services and to estimate the number of home health aide hours the patient may qualify for. The number of hours a patient may qualify for is also contingent on the their insurance.
A: VNS Health also offers private-pay services should a patient request additional hours not covered by their insurance. VNS Health offers private personal care services and geriatric care management.
