Contact VNS Health
If you have an emergency, please call 911.
How to Start Care
Our guide on How to Get Care walks you through every step of starting services for home care, hospice care, or personal care. For behavioral health information, learn about our programs or send us a message.
Arrange for a health care escort: 1-888-735-8913
Scheduling and Care Plan Questions
Existing home care patients can download the My Home Care App to check upcoming visits, or reach your care team directly:
- Home Care: 1-866-986-7691
- Hospice Care: 1-212-609-1900
- Personal Care: 1-888-735-8913
Health Plans
Visit our Health Plans website for information about plans; existing plan members can log in to the member portal, or get support by phone:
- Medicare plans: 1-866-783-1444
- Medicaid MLTC plan: 1-888-867-6555
- SelectHealth: 1-866-469-7774
Job Seekers
Learn about working at VNS Health or check the status of your application.
Referring Providers
Check eligibility for home care or hospice, or send us a message to learn about or refer to behavioral health.
Referral assistance: 1-866-632-2557
In-Network Providers
Providers who are in our Health Plans network can log in to the provider portal for claims, authorizations, and more.
Provider services: 1-866-783-0222
Help with a Bill or Medical Records
Pay your bill online, get billing support, or request medical records quickly and securely.
