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Contact VNS Health

Need to get in touch? We make it easy to find the right information based on your needs — whether you’re looking for care, have questions about your health plan, or need help with a referral.

If you have an emergency, please call 911.

Quick Links

How to Start Care

Our guide How to Get Care from VNS Health explains everything you need to know to start home care, hospice care, or personal care services.

For behavioral health information, send a message or get phone numbers for specific programs on our Behavioral Health Programs page.

Scheduling and Care Plan Questions

VNS Health Home Care patients can log in to VNS Health My Home Care App to view upcoming visits. Or call the team providing your care:

Health Plans

If you’re interested in health insurance, you can compare our Medicare and Medicaid plans to see which one is right for you. Existing health plan members with questions can log in to their member account or call:

In-network health care providers can log in to the provider portal or call Provider Services: 1-866-783-0222.

For Providers

Learn how to refer your patients or check eligibility for home care, hospice care, or behavioral health. Our referral FAQs answers common questions. If you have other issues with a home care referral, call us at 1-866-632-2557.

VNS Health uses HCHB, Focura, and CarePort. Learn more or register for provider platforms.

Providers in our health plan network can log in to the provider portal or call Provider Services: 1-866-783-0222.

Help with a Bill or Medical Records

Learn how to pay your bill online and get help with billing questions. Find out how to request health information or medical records.

Grief Support

Grief support groups are available throughout New York City. To learn more, call us at 1-212-609-1900.

For Job Seekers

Visit jobs.vnshealth.org to see and apply for open positions or log in to your account to check the status of your application. View home health aide jobs or learn about becoming an aide.

If you’re a former VNS Health team member and need to verify employment, call 1-212-609-7900.

Other Common Requests

Need more help?

  • Send us a message.

    We’ll make sure it gets to the right person. They’ll get back to you, usually within 2 business days.

    Send a Message →

  • Give us a call.

    Our online directory can help connect you to the right team, right away.

    Find a Phone Number →

Refer patients to VNS Health.

Patient Referrals