Contact VNS Health
Use the support options get the help you need from the right team. Connecting directly means you get answers faster than using the general phone line or form.
If you have an emergency, please call 911.
How to Start Care
Learn how to start home, hospice, or personal care. Our How to Get Care guide walks you through every step. For behavioral health information, send a message or see Behavioral Health Programs.
Scheduling and Care Plan Questions
Check upcoming visits in the My Home Care App, or reach your care team directly:
- Home Care: 1-866-986-7691
- Hospice Care: 1-212-609-1900
- Personal Care: 1-888-735-8913
Health Plans
Compare Medicare and Medicaid plans, manage your member account, or get support by phone:
- VNS Health Medicare plans: 1-866-783-1444
- VNS Health MLTC plan: 1-888-867-6555
- SelectHealth: 1-866-469-7774
For Job Seekers
Learn about working at VNS Health, check your application, or explore home health aide opportunities.
Former staff employment verification: 1-212-609-7900
Referring Providers
Check eligibility for home, hospice, or behavioral health care. VNS Health uses HCHB, Focura, and CarePort for provider platforms.
Referral assistance: 1-866-632-2557
For In-Network Providers
Providers who are in our Health Plans networks can log in to the Provider Portal for claims, authorizations, and more.
Provider services: 1-866-783-0222
Help with a Bill or Medical Records
Pay your bill online, get billing support, or request medical records quickly and securely.
Other Common Requests
Share feedback, get involved, or find care near you.
App support: 1-855-441-6139